How long do I have to wait before I receive my payment?
Typically, it takes about 1-3 weeks to get paid via Castifi. This timeframe begins from the time your timecard has been completely signed and provided that you have completed your start paperwork.
If payroll is delayed, more often than not, production has not released the funds to payroll. This can be due to a number of factors including ACH delays, discrepancies with the entire payroll batch, or other actors who worked but have not completed their start paperwork and are holding up payroll.
Please note, if payroll is delayed, Castifi is not holding your payment. We help with actor onboarding, vouchers, and timecards. If your payment is significantly delayed, please contact firstname.lastname@example.org, and we will get you the latest update on your payment.