I've Been Booked For A Project But Haven't Received The Onboarding Email From Castifi. What Do I Do?

Is there a way for me to find out why I haven't received the onboarding email from Castifi?

Reach out to us at support@castifi.com to find out if we have the correct contact information for you. Ensure that we have the same email address that you’ve provided to the Casting Director. This is the main reason you would not receive the onboarding email.